Tractor Supply Co.

My experience with this store was nothing but terrible. I ordered an item that was available 2 hours away from me. It took 6 days to arrive. When I called to ask about it, a very rude person on the phone told me to "just wait for the confirmation email" and hang up on me. When I finally got the confirmation email and showed up at the store to receive it, a person (I believe his name was Ali/Aly) told me he couldn't give it to me because the person that puts the orders into the system left for the day and he wasn't going to do it. I politely told him I have been waiting 6 days for it and I needed it, and as I could see my box siting right behind him, if he could just put it into the system himself. He told me to just call customer service if I wasn't happy with the transaction, or talk to the manager the next day, but that he wasn't going to do it. It was my very first experience with this store and by far the last one. The staff was rude, not helpful and their customer service was just not there. Go somewhere else. Bring your money where you will be valued.

I was greeted when I went to pick up my order. One item was there but was not as easy to find. It was there and had my name on it but it looked like it was on the wrong cart. They found it and offered to bring it out to my car and load it for me. She gave me a compliment which was the kindest thing anyone had ever said to me. Don't hesitate to ask your questions. They will make it happen and answer any questions you may have. You'll be glad you did.

Super friendly and helpful people. They opened a plastic sealed package for me so I could check to make certain it was compatible with the parts I needed to replace. Then I needed an odd size machine screw to make it work and a couple of fellows helped look for that. Meanwhile the wife was looking through the clothing section and found some "cute" things. It is worth checking it out, you may be surprised at what you can find.

Adam went above and beyond to help me! I just got done loading the dog and cat food into my truck and I went to return my cart. My truck was running and decided to lock itself...Adam sat outside for almost half an hour in the cold helping me unlock my truck. I will forever shop at this store just for the amazing customer service! Thank you so much!!

Tractor supply has really great prices, I started buying my dog 4 health dog food and he loves it, grain free turns his nose up to other dog foods now. Just wish they sold a bigger bag than 30lbs. Also they have a lot of other items reasonably priced women's shirts plus size and they are great quality. I could of spent a lot of time in there if I didn't have other pressing things that needed to be done. Great customer service 👍

I drove all the way over to the store to get a bag of fertilizer that came up in my Google search. The lady at the cashier, Karen, was very nice and she said I needed to talk to customer service because they had 108 bags of it but it all had all been put away for the season. When I went back to customer service the guy was pretty indifferent and didn't seem like he wanted to help. He said they had nothing like that without even looking in the computer. I don't think I'll go back to the store which is probably fine with them.